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Maintenance

Our sensors are always under control.

In order to guarantee you the best accuracy all day long and 24/7, our system is made to alert us if an unexpected.

Blue Eye Video

• Regularly checks sensor's performance
• Upgrades software
• Increases the configuration to optimize your results

All those operations are made thank to remote maintenance and the entire maintenance is done online.

• Sensors are linked to server through a secured http (https) link.
• Maintenance servers, hosted in Blue Eye Video, keep track of all customers sensor configurations.
• When an incident occurs at the sensor level, a server is notified by the sensor
• A maintenance operator is then notified with an incident report
• Intervention can be planned at a distance, sensor setup can be checked remotely.
• If available, an update is downloaded directly from a maintenance server through a secured link.

Our solutions are made to ensure you the best result with best quality of services and maintenance